Privacy Policy

Last updated: September 19, 2024

Quantcite Global, Inc. and its affiliates (collectively, "Quantcite," "we," "us," and "our") provides advanced algorithmic trading and market making solutions that include pre-trade analytics, smart order routing, and portfolio optimization tools. This statement ("Privacy Policy") is designed to help you understand how we collect, use, and share the personal information we collect from or about you when you use our websites and other services that include an authorized link or reference to this statement ("Services"), and to help you understand and exercise your privacy rights, where applicable. If your details are processed by us in the context of an agreement with you or the institution with which you are employed or affiliated, then the relevant data controller is the Quantcite entity identified in the contract. Otherwise, the data controller is Quantcite Trading, LLC. when you use our Services. For information on how to contact us, please refer to Section 12 below.

Table of Contents

  1. Personal Information We Collect
  2. How We Use Your Information
  3. How We Disclose Your Information
  4. Your Privacy Choices and Rights
  5. Security of Your Information
  6. International Data Transfers
  7. Retention of Personal Information
  8. Supplemental Notice for California Residents
  9. Supplemental Notice for Nevada Residents
  10. Children's Information
  11. Other Provisions
  12. Contact Us

1. Personal Information We Collect

We may collect or receive personal information that you provide to us directly, or that we obtain automatically when you use our Services, or that we obtain or receive from other sources, such as third-party services and organizations as described below.

A. Information You Provide to Us Directly

We may collect the following personal information that you provide to us:

  • Account Creation. We may collect information when you create an account with us, such as name, email address, phone number, business information such as company name and job title, and other sensitive information to conduct anti-money laundering and other required regulatory checks.
  • Usage Information. We may collect information related to your use of and interactions with our Services, such as your name, account information, and trading analytics data.
  • Financial Information. We may collect information such as your bank account details and billing address.
  • Your Communications with Us. We may collect personal information such as name, email address, phone number, or mailing address when you request information about our Services, request customer or technical support, or otherwise communicate with us.
  • Surveys. We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.
  • Interactive Features. We and others who use our Services may collect personal information that you submit or make available through our interactive features.
  • Contact Information. We may collect personal information from individuals when we attend conferences, trade shows, and other events.

B. Information Collected Automatically

We may collect personal information automatically when you use our Services, including:

  • Automatic Data Collection. We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information, and Internet service provider.
  • Cookies and Related Technologies. We use cookies, pixel tags, and similar technologies to collect information about your interactions with our Services.

C. Information Collected from Other Sources

We may obtain information about you from other sources, including your name and email address from our customers, in order to create an account for you.

2. How We Use Your Information

We use your information to provide our algorithmic trading and market making services, improve our platform, ensure compliance with regulatory requirements, and enhance your trading experience.

3. How We Disclose Your Information

We may share your information with trusted service providers, regulatory authorities, and business partners who assist us in delivering our advanced trading solutions and maintaining compliance with applicable regulations.

4. Your Privacy Choices and Rights

You have control over how your personal information is used and shared. We provide various options to manage your privacy preferences and exercise your data protection rights under applicable laws.

5. Security of Your Information

We implement robust security measures to protect your personal and financial information, including encryption, access controls, and regular security assessments.

6. International Data Transfers

As a global trading platform, your information may be transferred to and processed in various countries. We ensure appropriate safeguards are in place for these international transfers.

7. Retention of Personal Information

We retain your information for as long as necessary to provide our services, comply with regulatory requirements, and protect our legal interests.

8. Supplemental Notice for California Residents

California residents have specific rights regarding their personal information under the CCPA, including the right to know, delete, and opt-out of certain data practices.

9. Supplemental Notice for Nevada Residents

Nevada residents can opt-out of the sale of their personal information to third parties under certain circumstances.

10. Children's Information

Our Services are designed for professional traders and institutions. We do not knowingly collect information from individuals under 13 years of age.

11. Other Provisions

This section covers additional important information about our privacy practices, including how we handle third-party links and updates to this Privacy Policy.

12. Contact Us

For questions about this Privacy Policy or our privacy practices, you can contact us at privacy@quantcite.com.